Policies
Privacy Policy
What we collect, why we collect it, and how it is protected.
What we collect
We collect the information you give us at checkout — name, email address, mobile number and delivery address — plus basic analytics about how the store is used.
Why we collect it
We use your details to process and deliver your order, to provide support, and to send order updates. With your consent, we may also send occasional product news, which you can unsubscribe from at any time.
Who we share it with
We share delivery details with our courier partners so your order can be delivered, and payment details are handled directly by our payment provider. We never sell your personal information.
How long we keep it
Order records are kept for as long as required by South African tax and consumer protection law. Marketing contact details are kept until you unsubscribe.
Your rights
Under POPIA you can request access to, correction of, or deletion of your personal information. Email dockd.support@gmail.com and we will respond within a reasonable period.
Last updated: February 2026.